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people-operations

Composing your day to fit your rhythm
Your body has a rise and fall throughout the day. Dance with it.
Does your team flourish? Or just your audience?
Arts organizations often celebrate their role in flourishing communities. But are your workers included in that work?
The job description multiverse
"So, what do you do?" is a trickier question than you might imagine (or prescribe, or disclose, or actually demonstrate).
Minimum viable process
As a nonprofit arts organization, your business systems need to be as simple as possible…but not simpler.
Turf, trust, and time
The Collaboration Continuum offers a roadmap to shared practice in the arts.
Where board and staff collide
Clear division of labor is one way to hold the middle ground between rubber-stamping and micromanaging boards.
The winding path to mastery
What does it look (and feel) like to move from novice to master?
Six pillars of artist support
What makes a community work for artists, and nurture artistic work?
1
Navigating high-conflict personalities
The challenge and benefit of the BIFF response: brief, informative, friendly, and firm.
Why boards get bored
How can the work of a nonprofit board be complex, consequential, and tedious all at the same time?
Growing by guessing in 2024
Guessing in advance, out loud, is one of the best ways to align commitments to capacity in a complex world.
2
Scope Creep: Defense against the dark arts
Don't let the tidal forces of drifting commitments carry you out to sea.
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